Especially in contact centers, good customer service has become indispensable. At the same time, the profitability of the company must also be guaranteed, and preferably in such a way that the employees
go home satisfied after work. Bringing all this into harmony is difficult for personnel planners in contact centers. We offer a software solution for personnel development and personnel scheduling for customer service centers that optimally meets all these requirements.
Automated planning – simple and effective
Personnel deployment exactly as required
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Maximum reduction of errors
Greater added value
Higher employee satisfaction with Employee Self Service
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